SPEAKER INDEX Segment 1 of 2 Next Segment (2) CONTENTS INSERTS ANNE HEISSENBUTTEL 9 CHRISTINE KENNEDY 8 DOUG CRANDALL 9 ELIZABETH MEGGINSON 8 JEFF PETRICH 9 JOHN LAWRENCE 8 LLOYD A. JONES 8 CONTENTS SPEAKERS INSERTS NO STATEMENTS DEFINED IN THIS HEARING INSERTS SPEAKERS CONTENTS NO INSERTS IN THIS HEARING