SPEAKER INDEX CONTENTS INSERTS BAIRD 16 25 26 DORN 18 23 24 25 26 27 28 29 30 31 32 FEASEL 40 44 45 46 FILNER 12 23 24 25 IMPROVING THE DELIVERY OF TRANSIT SERVICES BY EASIN 1 KIRK 26 27 28 29 LARSEN 17 29 30 MARSICO 37 47 MILLAR 32 43 46 48 OBERSTAR 13 PETRI 10 13 16 18 23 25 26 29 30 31 32 37 39 43 45 46 47 48 ROGERS 30 VICE-CHAIR 7 CONTENTS SPEAKERS INSERTS TESTIMONY OF HON. JENNIFER L. DORN, ADMINISTRATOR, FEDERAL TRANSIT ADMINISTRATION, U.S. DEPARTMENT PAGE 18 TESTIMONY OF WILLIAM MILLAR, PRESIDENT, AMERICAN PUBLIC TRANSPORTATION ASSOCIATION; DALE MARSICO, EXECUTIVE DIRECTOR, COMMUNITY TRANSPORTATION ASSOCIATION OF AMERICA; AND DARREL FEASEL, SMALL URBAN AND RURAL SECTION MANAGER, VIRGINIA DEPARTMENT OF RAIL AND PUBLIC TRANSPORTATION PAGE 32 INSERTS SPEAKERS CONTENTS NO INSERTS IN THIS HEARING