SPEAKER INDEX CONTENTS INSERTS ALLEN 22 28 39 48 50 51 52 54 56 BACHUS 1 5 6 8 11 12 13 14 16 18 19 20 21 22 27 28 39 45 47 50 51 52 54 55 BROWNE 22 34 39 49 50 51 52 53 CARSON 14 15 16 GREEN 18 19 HILLMAN 7 8 12 13 14 15 16 17 19 20 21 INSLEE 46 47 KATZ 40 46 47 49 53 54 LEE 48 49 50 MOORE 6 ROUKEMA 5 6 16 17 18 VAUGHN 22 55 WONG 12 16 18 CONTENTS SPEAKERS INSERTS STATEMENT OF RICHARD J. HILLMAN, ASSOCIATE DIRECTOR, FINANCIAL INSTITUTIONS AND MARKETS ISSUES, GENERAL GOVERNMENT DIVISION, U.S. GENERAL ACCOUNTING OFFICE, ACCOMPANIED BY KANE WONG, ASSISTANT DIRECTOR, SAN FRANCISCO REGIONAL OFFICE PAGE 6 STATEMENT OF MICHAEL H. VAUGHN, EXECUTIVE VICE PRESIDENT, SBS CORPORATION, BIRMINGHAM, AL PAGE 22 STATEMENT OF CATHERINE A. ALLEN, CHIEF EXECUTIVE OFFICER, BITS, THE FINANCIAL SERVICES ROUNDTABLEE PAGE 27 STATEMENT OF PETER A. BROWNE, SENIOR VICE PRESIDENT AND DIVISION HEAD, FIRST UNION CORPORATION PAGE 34 STATEMENT OF STEPHEN R. KATZ, CHIEF INFORMATION OFFICER, CITIGROUP PAGE 40 INSERTS SPEAKERS CONTENTS NO INSERTS IN THIS HEARING