SPEAKER INDEX CONTENTS INSERTS CINDY BLACKSTON 4 FINE 26 84 87 92 102 FLAKE 87 88 89 90 91 GEKAS 7 8 13 25 47 48 49 52 64 72 73 74 75 76 77 78 79 80 81 87 91 98 101 102 104 GEORGE FISHMAN 4 HASTINGS 75 76 77 HITE 14 82 83 JACKSON LEE 10 81 83 85 86 87 98 99 101 102 103 104 JR., WISCONSIN 2 LEON BUCK 4 LORA RIES 4 PAPADEMETRIOU 8 64 65 99 PERRY H. APELBAUM 3 PHILIP G. KIKO 3 SMITH 87 91 92 93 94 95 96 97 ZIGLAR 48 49 52 73 74 75 76 77 78 79 80 81 85 86 88 90 93 94 95 96 97 101 102 103 105 CONTENTS SPEAKERS INSERTS TESTIMONY OF RANDOLPH C. HITE, DIRECTOR, INFORMATION TECHNOLOGY SYSTEMS ISSUES, UNITED STATES GENERAL ACCOUNTING OFFICE PAGE 14 TESTIMONY OF GLENN A. FINE, INSPECTOR GENERAL, UNITED STATES DEPARTMENT OF JUSTICE PAGE 26 TESTIMONY OF THE HONORABLE JAMES W. ZIGLAR, COMMISSIONER, IMMIGRATION AND NATURALIZATION SERVICE; ACCOMPANIED BY SCOTT HASTINGS, ASSOCIATE COMMISSIONER FOR INFORMATION RESOURCE MANAGEMENT; DAVID YENTZER, ASSOCIATE COMMISSIONER FOR ADMINISTRATION; AND MICHAEL PEARSON, EXECUTIVE ASSOCIATE COMMISSIONER FOR FIELD OPERATIONS PAGE 48 TESTIMONY OF DEMETRIOS G. PAPADEMETRIOU, CO-DIRECTOR, MIGRATION POLICY INSTITUTE PAGE 64 INSERTS SPEAKERS CONTENTS NO INSERTS IN THIS HEARING