SPEAKER INDEX CONTENTS INSERTS BROWN 2 17 18 19 20 21 22 23 24 33 COWLES 10 15 16 18 20 21 22 25 26 EVERETT 1 2 4 5 8 10 13 14 15 16 24 25 26 27 30 32 33 36 GRIFFIN 8 13 14 19 20 23 24 HALLMARK 5 14 17 19 22 24 27 HANCOCK 16 26 JENKINS 27 32 33 34 35 36 MALPHURS 30 32 33 35 MURPHY 22 PETERSON 33 34 35 36 CONTENTS SPEAKERS INSERTS OPENING STATEMENT OF CHAIRMAN EVERETT PAGE 1 OPENING STATEMENT OF HON. CORRINE BROWN PAGE 2 STATEMENT OF SHELBY HALLMARK, DEPUTY DIRECTOR THE OFFICE OF WORKERS' COMPENSATION PROGRAMS, EMPLOYMENT STANDARDS ADMINISTRATION, U.S. DEPARTMENT OF LABOR PAGE 5 STATEMENT OF HON. RICHARD GRIFFIN, INSPECTOR GENERAL, VETERANS' AFFAIRS PAGE 8 STATEMENT OF RONALD E. COWLES, DEPUTY ASSISTANT SECRETARY OF HUMAN RESOURCES MANAGEMENT PAGE 10 STATEMENT OF SMITH JENKINS, JR., DIRECTOR, VA DESERT PACIFIC HEALTHCARE NETWORK (VETERANS INTEGRATED SERVICE NETWORK 22) PAGE 27 STATEMENT OF FREDERICK L. MALPHURS, DIRECTOR, VETERANS INTEGRATED SERVICE NETWORK, ALBANY, NY PAGE 30 INSERTS SPEAKERS CONTENTS NO INSERTS IN THIS HEARING