SPEAKER INDEX CONTENTS INSERTS BAREFOOT 25 40 44 48 50 56 60 BENNETT 150 154 BILIRAKIS 6 57 58 59 60 72 73 74 75 76 77 118 119 120 121 122 123 BLUMENTHAL 61 62 65 69 70 71 72 73 74 75 76 77 80 81 BUYER 8 9 10 47 48 49 50 107 108 109 110 111 112 113 114 CARUANA 17 39 43 44 45 48 52 53 54 58 59 60 CLYBURN 11 12 36 37 42 43 44 45 46 47 98 99 100 101 102 103 104 105 106 107 138 139 140 141 142 143 144 145 146 147 148 149 168 169 170 171 172 173 DAWKINS 21 40 42 48 49 50 56 60 EVANS 4 6 53 54 55 56 70 71 72 114 115 116 117 118 EVERETT 1 4 5 6 8 9 10 12 13 14 17 21 25 30 35 36 37 38 39 40 41 47 50 53 56 57 60 62 65 68 69 70 72 77 81 82 89 91 92 93 94 95 96 97 104 105 107 114 118 119 121 123 124 130 132 133 135 136 137 138 146 149 151 152 156 157 159 162 165 168 171 172 173 FORCE 13 14 37 38 39 43 44 46 47 48 51 52 53 60 GOBER 82 90 91 92 94 95 96 97 104 105 112 113 114 115 116 121 122 123 126 127 128 129 130 132 GROSS 93 94 109 110 111 124 125 HINCH 95 96 101 102 103 104 106 107 116 INZEO 65 68 78 79 80 81 JORDAN 165 KEENER 97 99 100 120 121 126 127 128 129 KROLL 137 138 139 142 143 144 148 MERRIMAN 132 133 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 151 152 153 154 155 156 MILLER 159 162 169 MOORE-RUSSELL 30 35 40 42 43 46 47 48 54 55 60 MORAVEC 92 93 117 NELMS 157 170 171 PEDDICORD 162 168 169 170 172 REGAN 137 139 140 141 147 150 151 152 154 SHELLY 138 140 SNYDER 8 51 52 53 77 78 79 80 81 124 125 126 127 128 129 130 149 150 151 152 153 154 155 156 171 STUMP 4 CONTENTS SPEAKERS INSERTS OPENING STATEMENT OF CHAIRMAN EVERETT PAGE 1 OPENING STATEMENT OF HON. LANE EVANS, RANKING MEMBER, FULL COMMITTEE ON VETERANS' AFFAIRS PAGE 4 OPENING STATEMENT OF HON. MICHAEL BILIRAKIS, A REPRESENTATIVE IN CONGRESS FROM THE STATE OF FLORIDA PAGE 6 OPENING STATEMENT OF HON. VIC SNYDER PAGE 8 OPENING STATEMENT OF HON. STEVE BUYER PAGE 8 OPENING STATEMENT OF HON. JAMES E. CLYBURN PAGE 11 STATEMENT OF CYNTHIA A. FORCE, DEPARTMENT OF VETERANS AFFAIRS EMPLOYEE PAGE 13 STATEMENT OF SUSAN CARUANA, DEPARTMENT OF VETERANS AFFAIRS EMPLOYEE PAGE 17 STATEMENT OF JUDY DAWKINS, DEPARTMENT OF VETERANS AFFAIRS EMPLOYEE PAGE 21 STATEMENT OF LOVIA B. BAREFOOT, DEPARTMENT OF VETERANS AFFAIRS EMPLOYEE (RET.) PAGE 25 STATEMENT OF DORIS A. MOORE-RUSSELL, M.S.W., DEPARTMENT OF VETERANS AFFAIRS EMPLOYEE PAGE 30 STATEMENT OF RONNIE BLUMENTHAL, DIRECTOR, OFFICE OF FEDERAL OPERATIONS, EQUAL EMPLOYMENT OPPORTUNITY COMMISSION ACCOMPANIED BY NICHOLAS M. INZEO, DEPUTY LEGAL COUNSEL PAGE 61 STATEMENT OF RONNIE BLUMENTHAL PAGE 61 STATEMENT OF NICHOLAS INZEO PAGE 65 STATEMENT OF HON. HERSHEL GOBER, DEPUTY SECRETARY, DEPARTMENT OF VETERANS AFFAIRS ACCOMPANIED BY GERALD K. HINCH, DEPUTY ASSISTANT SECRETARY FOR EQUAL OPPORTUNITY; HON. MARY LOU KEENER, GENERAL COUNSEL; JULE D. MORAVEC, Ph.D., CHIEF NETWORK OFFICER, VETERANS HEALTH ADMINISTRATOR; LEROY P. GROSS, M.D., DIRECTOR, VETERANS INTEGRATED SERVICE NETWORK NO. 6 PAGE 82 STATEMENT OF HON. HERSHEL GOBER PAGE 82 STATEMENT OF WILLIAM T. MERRIMAN, DEPUTY INSPECTOR GENERAL, DEPARTMENT OF VETERANS AFFAIRS ACCOMPANIED BY JACK KROLL, ASSISTANT INSPECTOR GENERAL; MAUREEN REGAN, COUNSEL; MICHAEL BENNETT, OFFICE OF COUNSEL; AND JUDY SHELLY, OFFICE OF THE ASSISTANT INSPECTOR GENERAL PAGE 133 STATEMENT OF WILLIAM T. MERRIMAN PAGE 133 STATEMENT OF DOROTHY NELMS, PRESIDENT, FEDERALLY EMPLOYED WOMEN, INC. PAGE 157 STATEMENT OF MAURA FARRELL MILLER, Ph.D., ARNP, CS, PRESIDENT, NURSES ORGANIZATION OF VETERANS AFFAIRS PAGE 159 STATEMENT OF KITTY PEDDICORD, WOMEN'S DIRECTOR, AMERICAN FEDERATION OF GOVERNMENT EMPLOYEES PAGE 162 STATEMENT OF BERRY D. JORDAN, NATIONAL PRESIDENT, FEDERAL MANAGERS ASSOCIATION PAGE 165 INSERTS SPEAKERS CONTENTS NO INSERTS IN THIS HEARING