SPEAKER INDEX CONTENTS INSERTS BACHUS 20 21 22 BILIRAKIS 6 7 15 16 17 CHAIRMAN 1 5 6 7 8 11 12 13 15 18 20 22 26 27 29 30 31 36 38 39 40 42 44 45 48 50 COOKSEY 22 CRANDELL 44 49 EVANS 3 GUTIERREZ 5 HUTCHINSON 22 23 24 25 KEHRER 17 20 21 25 LAVERE 8 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 LEMONS 27 30 31 MASCARA 12 13 26 29 30 31 36 37 38 49 50 MCNEILL 40 50 MOFFITT 30 31 MORAN 26 QUINN 6 18 19 20 RODRIGUEZ 18 RUTHERFORD 38 39 SCHULTZ 42 SOCOLAR 32 36 37 38 SURRATT 46 49 50 CONTENTS SPEAKERS INSERTS OPENING STATEMENT OF CHAIRMAN STUMP PAGE 1 OPENING STATEMENT OF HON. LANE EVANS PAGE 3 OPENING STATEMENT OF HON. LUIS V. GUTIERREZ PAGE 5 OPENING STATEMENT OF HON. JACK QUINN PAGE 5 OPENING STATEMENT OF HON. MICHAEL BILIRAKIS PAGE 6 STATEMENT OF WILLIAM LA VERE, MEMBER, VETERANS' CLAIMS ADJUDICATION COMMISSION; ACCOMPANIED BY DARRYL KEHRER, EXECUTIVE DIRECTOR PAGE 8 OPENING STATEMENT OF HON. ASA HUTCHINSON PAGE 22 STATEMENT OF DR. STEPHEN L. LEMONS, ACTING UNDER SECRETARY FOR BENEFITS, DEPARTMENT OF VETERANS AFFAIRS; ACCOMPANIED BY DENNIS DUFFY, ASSISTANT SECRETARY FOR POLICY AND PLANNING; KRISTINE MOFFITT, DIRECTOR OF COMPENSATION AND PENSION SERVICE; ROGER BAUER, ACTING CHAIRMAN, BOARD OF VETERANS' APPEALS PAGE 27 STATEMENT OF MILTON SOCOLAR, CHAIRMAN, NATIONAL ACADEMY OF PUBLIC ADMINISTRATION; ACCOMPANIED BY JOHN SCULLY, PROJECT DIRECTOR, AND MICHAEL MCKLENDON PAGE 31 STATEMENT OF CAROL RUTHERFORD, ASSISTANT DIRECTOR, VETERANS AFFAIRS AND REHABILITATION COMMISSION, THE AMERICAN LEGION PAGE 38 STATEMENT OF JOHN MCNEILL, FIELD REPRESENTATIVE, NATIONAL VETERANS SERVICE, VETERANS OF FOREIGN WARS PAGE 40 STATEMENT OF RICHARD SCHULTZ, EXECUTIVE DIRECTOR, VIETNAM VETERANS OF AMERICA PAGE 42 STATEMENT OF WILLIAM F. CRANDELL, NATIONAL OPERATIONS DIRECTOR, AMVETS PAGE 44 STATEMENT OF RICK SURRATT, ASSISTANT NATIONAL LEGISLATIVE DIRECTOR, DISABLED AMERICAN VETERANS PAGE 45 INSERTS SPEAKERS CONTENTS NO INSERTS IN THIS HEARING