SPEAKER INDEX    CONTENTS   INSERTS   
CHU              7      9     11     12  
DOLLARHIDE      13     17     19     20     22     24     25     26     27  
EGLIN            7  
EVANS            3     10     12  
FAGNONI          5      8      9     11     13  
FILNER           2      8      9     10     12     20     21     22     23  
                27  
GARDNER         18     22  
GOETZ           20     21     23     24  
MASCARA          4     10     11     12  
QUINN            1      3      4      5      7      8     10     12     13  
                17     18     19     20     23     24     25     26     27  

CONTENTS    SPEAKERS   INSERTS   
 OPENING STATEMENT OF CHAIRMAN QUINN
                                                                 PAGE     1

 OPENING STATEMENT OF HON. BOB FILNER
                                                                 PAGE     2

 OPENING STATEMENT OF HON. LANE EVANS, RANKING DEMOCRATIC MEMBER, COMMITTEE ON VETERANS AFFAIRS
                                                                 PAGE     3

STATEMENT OF CYNTHIA M. FAGNONI, ACTING ASSOCIATE DIRECTOR, VETERANS' AFFAIRS AND MILITARY HEALTH 
CARE ISSUES, ACCOMPANIED BY IRENE CHU, ASSISTANT DIRECTOR, VETERANS' AFFAIRS AND MILITARY HEALTH 
CARE ISSUES, AND JAY EGLIN, ASSISTANT DIRECTOR, EDUCATION AND EMPLOYMENT ISSUES, U.S. GENERAL 
ACCOUNTING OFFICE
                                                                 PAGE     4

STATEMENT OF CELIA DOLLARHIDE, DIRECTOR, EDUCATION SERVICE; JEFFREY T. GOETZ, OPERATIONS MANAGER, 
VOCATIONAL REHABILITATION AND COUNSELING SERVICE; AND ROBERT GARDNER, CHIEF FINANCIAL OFFICER, 
VETERANS BENEFITS ADMINISTRATION, DEPARTMENT OF VETERANS AFFAIRS
                                                                 PAGE    13


INSERTS    SPEAKERS   CONTENTS   
NO INSERTS IN THIS HEARING