SPEAKER INDEX CONTENTS INSERTS A'ZERA 33 48 EVANS 4 FILNER 3 14 15 16 17 18 26 27 28 29 30 48 49 50 51 KRAMER 24 25 MASCARA 22 23 24 25 56 57 MCNEILL 38 46 51 53 54 NEBEKER 6 13 15 16 19 22 23 24 25 27 29 QUINN 1 4 5 9 12 13 14 18 20 21 22 23 24 25 28 29 30 32 35 38 41 44 45 46 47 48 51 52 54 55 57 58 REYES 5 21 22 54 RODRIGUEZ 5 18 19 20 51 52 53 54 57 RUSSO 41 44 45 50 52 55 STANDEFER 10 13 14 16 17 19 20 21 22 23 SURRATT 35 47 48 49 50 51 53 54 55 THOMAS 31 48 56 ZEGLIN 28 29 30 CONTENTS SPEAKERS INSERTS OPENING STATEMENT OF CHAIRMAN QUINN PAGE 1 OPENING STATEMENT OF HON. BOB FILNER PAGE 2 OPENING STATEMENT OF HON. LANE EVANS, RANKING DEMOCRATIC MEMBER, FULL COMMITTEE ON VETERANS' AFFAIRS PAGE 4 STATEMENT OF HON. FRANK Q. NEBEKER, CHIEF JUDGE, U.S. COURT OF VETERANS APPEALS; ACCOMPANIED BY HON. KENNETH B. KRAMER, JUDGE, U.S. COURT OF VETERANS APPEALS; HON. RICHARD B. STANDEFER, ACTING CHAIRMAN, BOARD OF VETERANS' APPEALS, DEPARTMENT OF VETERANS AFFAIRS, AND RONALD R. AUMENT, DIRECTOR, MANAGEMENT AND ADMINISTRATION, BOARD OF VETERANS' APPEALS PAGE 6 STATEMENT OF HON. FRANK Q. NEBEKER PAGE 6 STATEMENT OF HON. RICHARD B. STANDEFER PAGE 9 STATEMENT OF DONALD ZEGLIN, DEPUTY ASSISTANT GENERAL COUNSEL, DEPARTMENT OF VETERANS AFFAIRS PAGE 29 STATEMENTS OF HARLEY THOMAS, ASSOCIATE LEGISLATIVE DIRECTOR, PARALYZED VETERANS OF AMERICA; JOHN J. MCNEILL, ASSISTANT DIRECTOR FOR VETERANS' BENEFITS POLICY, VETERANS OF FOREIGN WARS; VERONICA A'ZERA, NATIONAL LEGISLATIVE DIRECTOR, AMVETS; WILLIAM F. RUSSO, DIRECTOR, VETERANS' BENEFITS PROGRAM, VIETNAM VETERANS OF AMERICA, AND RICK SURRATT, ASSISTANT LEGISLATIVE DIRECTOR, DISABLED AMERICAN VETERANS PAGE 31 STATEMENT OF HARLEY THOMAS PAGE 31 STATEMENT OF VERONICA A'ZERA PAGE 33 STATEMENT OF RICK SURRATT PAGE 35 STATEMENT OF JOHN J. MCNEILL PAGE 38 STATEMENT OF WILLIAM F. RUSSO PAGE 41 INSERTS SPEAKERS CONTENTS NO INSERTS IN THIS HEARING