SPEAKER INDEX CONTENTS INSERTS DOLLARHIDE 26 EGAN 16 17 19 20 21 23 25 26 FILNER 1 4 FRASURE 10 HAYWORTH 26 JAYNE 16 21 22 23 24 MASCARA 5 13 14 15 16 23 24 25 PEDIGO 16 21 QUINN 1 4 5 6 8 10 11 13 15 16 19 20 21 22 23 24 25 26 RHEA 11 14 24 25 RODRIGUEZ 5 THOMAS 6 13 14 15 VITIKACS 8 14 CONTENTS SPEAKERS INSERTS OPENING STATEMENT OF CHAIRMAN QUINN PAGE 1 OPENING STATEMENT OF HON. BOB FILNER PAGE 4 STATEMENTS OF HARLEY THOMAS, ASSOCIATE LEGISLATIVE DIRECTOR, PARALYZED VETERANS OF AMERICA; JOHN VITIKACS, ASSISTANT DIRECTOR FOR RESOURCE DEVELOPMENT, NATIONAL VETERANS' AFFAIRS AND REHABILITATION COMMISSION, THE AMERICAN LEGION; BILL FRASURE, LEGISLATIVE SPECIAL ASSISTANT, VETERANS OF FOREIGN WARS; AND LARRY RHEA, DEPUTY DIRECTOR OF LEGISLATIVE AFFAIRS, NON COMMISSIONED OFFICERS ASSOCIATION PAGE 6 STATEMENT OF HARLEY THOMAS PAGE 6 STATEMENT OF JOHN VITIKACS PAGE 8 STATEMENT OF BILL FRASURE PAGE 10 STATEMENT OF LARRY D. RHEA PAGE 11 STATEMENT OF NORA EGAN, DEPUTY UNDER SECRETARY FOR MANAGEMENT, VETERANS BENEFITS ADMINISTRATION, DEPARTMENT OF VETERANS AFFAIRS; ACCOMPANIED BY CELIA DOLLARHIDE, DIRECTOR, EDUCATION SERVICE, DEPARTMENT OF VETERANS AFFAIRS; KEITH PEDIGO, DIRECTOR, LOAN GUARANTY SERVICE; AND WILLIAM JAYNE, DIRECTOR, STATE CEMETERY GRANTS SERVICE, DEPARTMENT OF VETERANS AFFAIRS PAGE 17 STATEMENT OF NORA EGAN PAGE 17 INSERTS SPEAKERS CONTENTS NO INSERTS IN THIS HEARING