SPEAKER INDEX CONTENTS INSERTS ALLEN 73 74 85 86 88 BARRETT 49 50 51 52 BEREUTER 36 42 43 44 45 BYRNE 16 20 34 35 40 44 45 46 52 67 84 CONNELLY 79 90 GREENWOOD 27 31 42 43 53 54 HARTER 101 102 104 105 113 114 116 117 121 122 123 124 125 126 127 KELLY 13 14 KILPATRICK 45 46 47 48 KISLIK 106 107 109 110 115 120 121 LESSER 96 112 119 120 126 MALONEY 11 MALONEY OF NEW YORK 53 54 MEDINE 21 22 25 32 33 34 36 47 48 49 50 METCALF 11 ROUKEMA 1 5 6 10 11 12 14 15 16 20 21 22 25 26 27 30 31 33 34 35 36 37 38 42 45 48 49 52 53 55 56 57 61 62 66 72 73 79 83 84 85 86 87 88 89 94 95 96 101 102 104 105 106 109 110 111 112 113 115 116 117 126 127 SULLIVAN 62 88 91 92 VENTO 5 6 16 37 38 40 41 55 89 90 91 92 94 95 116 117 119 120 121 122 123 124 125 126 127 WESTIN 56 57 84 86 87 92 CONTENTS SPEAKERS INSERTS STATEMENT OF LESLIE L. BYRNE, SPECIAL ASSISTANT TO THE PRESIDENT; DIRECTOR, U.S. OFFICE OF CONSUMER AFFAIRS PAGE 16 STATEMENT OF DAVID MEDINE, ASSOCIATE DIRECTOR OF CREDIT PRACTICES DIVISION, FEDERAL TRADE COMMISSION PAGE 22 STATEMENT OF DANIEL J. GREENWOOD, DEPUTY GENERAL COUNSEL, INFORMATION TECHNOLOGY DIVISION, COMMONWEALTH OF MASSACHUSETTS PAGE 26 STATEMENT OF DR. ALAN F. WESTIN, PROFESSOR EMERITUS OF PUBLIC LAW AND GOVERNMENT, COLUMBIA UNIVERSITY, PUBLISHER, ''PRIVACY AND AMERICAN BUSINESS'' PAGE 56 STATEMENT OF MARCIA Z. SULLIVAN, VICE PRESIDENT AND DIRECTOR, GOVERNMENT RELATIONS, CONSUMER BANKERS ASSOCIATION PAGE 62 STATEMENT OF JOHN J. BYRNE, SENIOR COUNSEL AND COMPLIANCE MANAGER, AMERICAN BANKERS ASSOCIATION PAGE 67 STATEMENT OF CATHERINE A. ALLEN, CEO, BANKING INDUSTRY TECHNOLOGY SECRETARIAT, THE BANKERS ROUNDTABLE PAGE 73 STATEMENT OF D. BARRY CONNELLY, PRESIDENT, ASSOCIATED CREDIT BUREAUS PAGE 79 STATEMENT OF JILL A. LESSER, DEPUTY DIRECTOR, LAW AND PUBLIC POLICY, AMERICA ONLINE PAGE 96 STATEMENT OF PETER F. HARTER, GLOBAL PUBLIC POLICY COUNSEL, NETSCAPE COMMUNICATIONS CORPORATION PAGE 101 STATEMENT OF ELIZABETH KISLIK, PRESIDENT, LIZ KISLIK CONSULTANTS, ON BEHALF OF THE DIRECT MARKETING ASSOCIATION PAGE 107 INSERTS SPEAKERS CONTENTS NO INSERTS IN THIS HEARING